ActionMailer plain text problem and UPPERCASE chars

Rails
1

Hello,

I am using ActionMailer 2.3.3 to send out a very simple plain text
email. I am having a very strange issue where the email will not be
sent out if some of the the lines in the view are set to all caps. I
can’t figure this one out. It took almost a day to even narrow it down
to this. I am just calling deliver_transaction_email in my controller
for now…

Here’s the model:

class Notifier < ActionMailer::Base

def transaction_email(order_id, cart, order_is_taxable)
order = Order.find(order_id)

recipients    "[email protected]"
from            "[email protected]"
subject        "Merchandise order"
sent_on       Time.now
body           :cart => cart, :order => order, :date_time =>

Time.now, :order_is_taxable => order_is_taxable
end
end

Below is the view. When the view starts with uppercase chars then a
line after it is all uppercase as well the email will not be sent. It
gets even more tricky, because, If I omit the second line of uppercase
chars… in other places in the view I can successfully use all
uppercase and some places not. I really can’t establish a fail pattern
here!

View: same issue if it’s named “transaction_email.erb”,
“transaction_email.html.erb” or as part of an implied multipart/
alternative “transaction_email.text.plain.erb” or even as html in
“transaction_email.text.html.erb” Yes, it even breaks in an HTML based
view.

A NEW ORDER HAS BEEN PLACED

WIll not work unless lower case.
UPPCASE CHARS HERE BREAK IT.

Ordered on: <%= @date_time %>
Type: Authorization Only
<% if @order_is_taxable == “true”%>
Amount: <%= number_to_currency(@cart.post_tax_total) %>
Texas resident sales tax added: Yes
<% else %>
Amount: <%= number_to_currency(@cart.sub_total) %>
Texas resident sales tax added: No
<% end %>
…

I am really stumped with this one. If anyone has any insight I’d love
to hear it.

Thanks a ton,
Elliott

2

Sorry, I meant ActionMailer 2.3.2.

3

On Jun 22, 6:27 pm, elliottg [email protected] wrote:

Hello,

I am using ActionMailer 2.3.3 to send out a very simple plain text
email. I am having a very strange issue where the email will not be
sent out if some of the the lines in the view are set to all caps. I
can’t figure this one out. It took almost a day to even narrow it down
to this. I am just calling deliver_transaction_email in my controller
for now…

In what way does it fail ? (exception thrown, nothing happens, talks
to the smtp server but message never arrives, message arrives but is
spam filtered, something else ?)

Fred

4

I just checked the Spam inbox and all the failed messages ended up in
there.
What does this mean, how would char case make this happen?

Here’s some answers to your other Qs…

No exceptions are thrown. The site logic flows as if everything worked
as planned, the production log also states that email was sent to the
correct address. The log says the exact same thing whether the email
showed up in my mail client or not.

Thanks for working with me on this Fredrick!

On Jun 22, 1:31 pm, Frederick C. [email protected]

5

Elliott G. wrote:

I just checked the Spam inbox and all the failed messages ended up in
there.
What does this mean, how would char case make this happen?

It means that your spam filter uses excessive uppercase as a criterion
for marking messages as spam! This has nothing to do with Rails.

Best,

Marnen Laibow-Koser
http://www.marnen.org
[email protected]

6

Thanks for helping me out here guys!

Elliott

On Jun 22, 2:29 pm, Marnen Laibow-Koser <rails-mailing-l…@andreas-